Internal communications 

Course outline


How we communicate with our teams can be a key part of the success of many change programmes and a major force in staff engagement. This course helps to identify the purpose of internal communications and how it ties in with your organisation's plans. 

Is this the right course for me?


This programme is aimed at anyone new to the internal communications department of an organisation and those seeking to improve their internal communication skills. A vital workshop for those in the public, private or voluntary sector.

What you will learn


This course provides a comprehensive guide to internal communications, from identifying the different methods we use to techniques for finding stories from within your teams. 

We will look at how to handle a crisis when it occurs and the best way to communicate at those times as well as the issues around staff surveys and communicating the findings.

We also examine how internal and external communications need to work in tandem.

For further information on any of our courses, please contact us.